Terms of Service
Terms and Conditions
Welcome to Ebike Garage. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.
1. General
• These Terms and Conditions govern your use of our website and all purchases made through it.
• We reserve the right to update or change these terms at any time without prior notice.
2. Products and Pricing
• All product descriptions, prices, and availability are subject to change without notice.
• We strive to provide accurate information, but errors in pricing or descriptions may occur. In such cases, we reserve the right to cancel orders and issue refunds.
3. Payment and Security
• We accept major payment methods, including credit cards and online payment systems.
• All transactions are securely processed to protect your information.
4. Shipping and Delivery
• Orders are shipped via DHL Express, with delivery estimated between 3-5 business days.
• Customers are responsible for any import duties, taxes, or fees charged by the destination country.
• Ensure that shipping details are accurate. We are not responsible for delays caused by incorrect information.
5. Returns and Refunds
• Returns are accepted within 30 days of receiving the item, provided the product is unused and in its original packaging.
• Refunds will exclude shipping costs. Return shipping fees are the responsibility of the customer.
• Contact us at [email protected] or WhatsApp +84979681368 for return instructions.
6. Customs and Import Duties
• Import duties, taxes, and fees are not included in the product price or shipping cost. These charges must be paid by the recipient upon delivery.
• Refused deliveries due to unpaid customs fees will not be refunded.
7. Limitation of Liability
• Ebike Garage is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the purchase price of the item in question.
8. Governing Law
• These Terms and Conditions are governed by and construed under the laws of Viet Nam
9. Contact Us
For any questions or concerns, please contact us at:
• Email: [email protected]
• WhatsApp: +84979681368